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Delivery & Shipping

Welcome to the delivery and shipping information page for Puckator UK. Please scroll down and browse our delivery information. If you cannot find what you are looking for or have a question or query regarding shipping and delivery please contact our customer service team.

Shipping and Delivery made easy with Puckator UK

  • Fast and competitive shipping available worldwide
  • Same day dispatch available Monday to Friday with our Priority service*
  • Partnered with worldwide delivery couriers and shippers
  • Quick, safe and secure payment options
  • Courier partner tracking and delivery window updates available

*Same day dispatch orders must be placed and paid for before 11am.

UK and Eire

Minimum Order £100 (Eire €130) (ex VAT)
Service Order Value up to £150 £150 - £250 Over £250 Estimated Delivery Time (From placing your order)
UK Mainland Standard £9.95 £6.95 FREE 2 - 4 Working Days
  Priority £15.90 £12.90 £5.95 1 - 2 Working Days
Northern Ireland, Highlands, Eire, Isle of Man and Channel Islands (Scottish Highland Postcodes - AB, FK17-99, G83, HS1-9, IV, KA27-28, KW1-17, PA20-88, PH17-50, ZE) Standard £12.95 £9.95 FREE 2 - 5 Working Days
  Priority £18.90 £15.90 £5.95 1 - 3 Working Days

Europe Zone 1

Minimum Order €130 (ex VAT)
Service Order Value up to €150 €150 - €300
Over €300 Estimated Delivery Time (From placing your order)
Austria, Balearics, Belgium, Corsica, Czech, Denmark, Finland, France, Germany, Vatican City State, Hungary, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Sicily, Slovakia, Slovenia, Spain, Sweden Standard €14.95 €8.95 FREE 3 - 5 Working Days
  Priority €24.90 €18.90 €9.95 2 - 4 Working Days

Europe Zone 2

Minimum Order €130 (ex VAT) Service Order Value up to €250 €250 - €500 €500 - €750 €750 - €1000 Over €1000 Estimated Delivery Time (From placing your order)
Andorra, Bulgaria, Croatia, Estonia, Gibraltar, Greece, Liechtenstein, Norway, Romania, San Marino, Switzerland Standard €24.95 €29.95 €35.95 €49.95 €59.95 3 - 7 Working Days

Priority €34.90 €39.90 €45.90 €59.90 €69.90 2 - 5 Working Days
Azores, Cyprus, Iceland, Madeira, Malta, Serbia, Turkey Standard €39.95 €45.95 €49.95 €59.95 €99.95 4 - 10 Working Days

Rest of World

Minimum Order $175 (ex VAT)
Service Estimated Delivery Time (From placing your order)
Rest of World locations including Australia, Brazil, Canada, Canary Islands, China, French Guiana, French Polynesia, Guadeloupe, Israel, Japan, Martinique, Mexico, New Zealand, Reunion, Singapore, Taiwan, United States Quoted - The cost of shipping to these locations is based on the size and weight of each order. To give you the most competitive price once you have placed your order a member of our customer service team will be in touch with an estimated shipping cost 4 - 10 Working Days
Freight Forwarder We can ship to any freight forwarder across the UK, Europe and Worldwide.  

Key Delivery and Shipping Information

  • Orders are processed Monday to Friday (excluding Bank Holidays).
  • Priority orders are processed every weekday at 11am . For our same day dispatch service orders must be placed before 11am and paid for at the time of ordering. Orders placed after 11am or on a weekend will be processed and sent the next working day.
  • For additional delivery information including specific service, postcode and country information please visit our delivery timescale and special service page.
  • Pallet shipments are available.
  • If you have any special requirements for delivery please add a note to your order during checkout in the special delivery box.
  • For rest of world locations full commercial and customs paperwork is provided with each shipment but some local taxes or charges may be applicable depending on delivery locations.

Any tracking or delivery updates sent after the goods have been dispatched come directly from the courier delivering the goods. Within these communications, there will be details on how to change or amend your delivery, but if you cannot find a way to amend something directly with the delivery courier then please contact our customer service team and we can get in contact with them on your behalf. Although we try our hardest we are only human and we believe the same is true of our shippers, so if you have any problems with your delivery please do not hesitate to contact us.

Delivery Partners

We work with multiple delivery partners worldwide so we can offer you the quickest and most competitive shipping price to your destination.

  • UK and European shipping partner.
  • Most of the UK is next day delivery from dispatch.
  • SMS and email notification and tracking throughout shipment journey with options to reschedule or change delivery specifications.
  • Local pick up points across the UK and Europe
  • For more information and online tracking visit www.dpd.com
  • Partnered with FedEx
  • Dedicated depots and drivers around the world
  • Fast online tracking at www.tnt.com
  • Over 110,000 dedicated vehicles to get your order to you faster
  • Dedicated depots and drivers with easy access pick up points worldwide
  • Friendly customer service and easy online tracking at www.ups.com
  • UK National hub can handle over 50,000 parcels per hour
  • Multiple local delivery partners across the world
  • Easy online tracking at www.parcelforce.com
DHL Logo
  • One of the largest carriers delivering goods and documents worldwide to more than 220 countries and territories
  • A huge network of dedicated vehicles, depots and employees
  • Fast and easy online tracking at www.dhl.com

Last Updated:
0800 011 6969
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Company Reg No: 3413131 - Company VAT No: 464963410