4.68 / 5 Rating
Mini elephant ceramic burner OB20 - we bought these under the impression they were oil burners as they were under the section 'oil burners' but 25% of them don't have a hole big enough to fit a tealight in. Later we found the listing says at the bottom that they were decorative so why are they not being sold as home ware? We rang to complain and was laughed off the phone. Complete waste of money and considering we've spent a lot of money with the company we hoped for at least an apology or goodwill gesture. Really disappointed with a company that we once trusted.
Puckator was amazing to deal with,Extremly helpful and super fast postage the shipment came so well packed I'm beyond happy and love the stock so much,I can not wait to order more an absolute pleasure to deal with,Highly recommend.
Website was easy to navigate and order from. Delivery information was good and no hassles getting refunded for damaged items. I would buy from them again.