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Product News

Welcome to our Puckator product news page.  Here you will find important info on products and ranges and anything we need to keep you up to date with.

If you have any questions relating to the information on this page please contact our customer service team at customerservices@puckator.co.uk.


December 7th 2017 - PRODUCT RECALL

At Puckator customer safety and satisfaction is one of our paramount considerations, and we take great lengths to ensure that the products we supply are fully compliant with all safety regulations. However, it has come to our notice that two most recent batches of 'BATH30 Set of 3 Rainbow Unicorn Bath Bombs - Sweet Scents' contains a bright pink dye that is harmless and perfectly safe but can cause temporary staining of the skin.

We have decided as a precaution that these batches of the product should be recalled. The affected stock was despatched from our warehouse on or after the 21st November

  • BATCH BC - 3011/27/17PB
  • BATCH BC - 3010/13/17PB

If you have ordered and received any BATH30 with the above batch numbers then we would be grateful if you can let us know as soon as possible how much stock you have remaining. Please contact our customer service team with the details and we will arrange for a credit note to be issued for any stock unsold, and will advise whether goods should be disposed of, or we will collect and return to our warehouse for destruction.

We regret the inconvenience caused, and we would like to thank you for your co-operation with this product recall, and would again offer our apologies for this issue. We greatly value your business, and look forward to being of service in the future.

Mark Howard
Managing Director




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