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European Customers - FAQs

How do I convert the prices into Euros?

For prices in Euros, please click the EU Flag on the Homepage. If you would like to be invoiced in Euros, please put a note in the comments box, we are happy to accept all major credit card payments as well as Euro Cheques or Bank Transfers.

Do your prices include VAT?

No all our prices exclude VAT. If you have a valid VAT number for your country please type it in the appropriate box during checkout, and we will not charge you VAT.

Do you have a minimum order?

Yes our minimum order is 150 Euros to all European countries.

How much is shipping?

Shipping varies from Country to Country; please see our Delivery Page for exact prices.

What do we do about breakages or damaged items?

We sell giftware, so it is inevitable that the odd piece of merchandise can get broken in transit. If this happens please email us within 14 days of delivery with your order details. customerservices@puckator.co.uk

0800 011 6969
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