Product News
Welcome to our Puckator product news page. Here you will find important info on products and ranges, as well as anything else we need to keep you up to date with.
If you have any questions relating to the information on this page please contact our customer service team at customerservices@puckator.co.uk.
18 December 2025 - PRODUCT RECALL
Product(s):
- RPSET01 – Dinosauria Jr 5 Piece RPET Kids Cup, Bowl, Plate & Cutlery Set
- RPSET02 – Little Tractor 5 Piece RPET Kids Cup, Bowl, Plate & Cutlery Set
- RPSET03 – Unicorn Magic 5 Piece RPET Kids Cup, Bowl, Plate & Cutlery Set
Batch Numbers & EAN:
- RPSET01 - EAN 5055071785450
- RPSET02 - EAN 5055071785467
- RPSET03 - EAN 5055071785474
Purchase Date:
- RPSET01/03 - Goods supplied from January 2024 to present are subject to the recall.
- RPSET02 - Goods supplied from August 2024 to present are subject to the recall.
Recall Details:
This product is manufactured using recycled plastics and was originally labelled as microwave safe. However, under Commission Regulation (EU) 2022/1616 (effective 15/09/2022), food-contact products made from recycled plastics must not be designated as microwave-safe.
These items were tested for microwave use and successfully passed; the microwave-safe designation was therefore applied to the product packaging.
At Puckator, customer safety and satisfaction are paramount, and we go to great lengths to ensure that the products we supply are fully compliant with all safety regulations.
Following updated guidance from Trading Standards, we have chosen to implement a precautionary recall of these product lines. This action is being taken to correct the labelling and bring the product information fully in line with the latest regulatory guidance.
This product is fully compliant with food-contact use, and despite the previous successful testing for microwave use, we are issuing this recall to rectify the packaging and labelling.
No other products are affected.
What to do next
If you do have remaining stock, please remove these items from sale and get in contact with us. We will then offer you one of the following options.
- To return the stock for a full credit note/refund.
- We will ask you to dispose of any remaining stock, and we will issue a full credit note/refund.
- We will provide you with labels and instructions on where to apply the labels.
If you have any concerns or questions regarding this recall, please contact our customer service team who will be happy to help.
We regret the inconvenience caused, and we would like to thank you for your co-operation with this product recall.