FREE DELIVERY on orders over £100 SAME DAY PRIORITY DISPATCH order up to 11am CUSTOMER SERVICES available 8-5pm

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Due to a combination of Covid and some early Brexit teething problems at customs centres in the Netherlands, we are currently experiencing some delays with our couriers with deliveries into Europe. We are working tirelessly to resolve these issues, but in the meantime, we ask you to remain patient. We also encourage those ordering into Europe to select the 'Bank Transfer' method of payment, this way we will only contact you for payment when the issue is resolved and your order is ready to dispatch. Deliveries to the UK and Northern Ireland are not affected. If in the meantime you need to add to or reduce your order, you can contact our customer service team who will only be too happy to help. We are also temporarily removing our priority shipping option. We thank you for your patience in this matter and hope to get back to a normal situation soon.

When contacting us regarding a product or your order please have the product reference, your customer account number or order reference/invoice reference to hand.  We have a large customer database and it can be difficult to find your details without a reference!

Before you contact our customer service team you might like to see our Frequently Asked Questions or our Placing an Order pages.  These have helpful information with everything from ordering to damages.

Warehouse and Office Opening Hours - Monday to Friday 8.30am til 4pm    Please note we are not open weekends or bank holidays.

For all product & order enquiries, order tracking, reporting breakages/shortages etc
Tel: 0800 011 6969
International Telephone: 44 (0) 1579 321550
Fax: 01579 321520

Head Office Address
Puckator Ltd
Lowman Works, East Taphouse
Cornwall PL14 4NQ
United Kingdom


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Copyright © 2000 - 2019 Puckator Limited, Lowman Works, East Taphouse, Liskeard, Cornwall, PL14 4NQ. Company Reg No: 3413131 - Company VAT No: 464963410