FREE DELIVERY on orders over £100 SAME DAY PRIORITY DISPATCH order up to 11am CUSTOMER SERVICES available 8-5pm

Delivery & Shipping

Welcome to the delivery and shipping information page for Puckator UK. Please scroll down and browse our delivery information. If you cannot find what you are looking for or have a question or query regarding shipping and delivery please contact our customer service team.

Shipping and Delivery made easy with Puckator UK

  • Fast and competitive shipping is available to the UK, EC & Rest of the World locations.**
  • Same day dispatch available Monday to Friday with our Priority service to selected locations.*
  • Saturday & Sunday delivery is available to selected UK locations*
  • By 10.30 am and By 12 pm options available to selected UK locations*
  • Partnered with worldwide delivery couriers and shippers
  • Quick, safe and secure payment options
  • Courier partner tracking and delivery window updates are available.

*Same day dispatch, By 10.30 am/12pm or Saturday/Sunday delivery orders must be placed and paid for before 11 am.

**EU countries are serviced by our sister European websites and are fulfilled from our distribution centre in Poland.  If you order on www.puckator.co.uk the goods are subject to higher delivery charges and slower delivery times from 7 - 21 days.  If you order from our EU websites delivery times and shipping costs are cheaper.

The UK and Northern Ireland

Minimum Order £75(ex VAT)
Service Order Value up to £100 Over £100 Estimated Delivery Time (From placing your order)
UK Mainland Standard £9.95 FREE 2 - 4 Working Days
  Priority £15.90 £5.95 1 - 2 Working Days
Northern Ireland, Highlands, Isle of Man and Channel Islands (Scottish Highland Postcodes - AB31-38, 41-45, 51-56, FK17-99, HS1-9, IV, KA27-28, KW1-17, PA20-88, PH15-50, ZE) Standard £12.95 FREE 2 - 5 Working Days
  Priority £18.90 £5.95 1 - 3 Working Days

Need your order there sooner?

By 10.30 am, By 12 pm, Saturday and Sunday Services Service Order Value up to £150 £150 - £250 £250 - £500
UK Mainland - Selected Locations Only. Find out more about these delivery options here.
Next-Day By 12 pm £25.90 £22.90 £15.95
  Next-Day By 10.30 am £34.90 £31.90 £24.95
  Saturday £34.90 £31.90 £24.95
  Saturday By 12 pm
£37.90 £34.90 £27.95
  Saturday By 10.30 am
£39.90 £36.90 £29.95
  Sunday £37.90 £34.90 £27.95

Zone 1 (EC and Non-EU European Countries)

Minimum Order €130 (ex VAT) Service Order Value up to €250 €250 - €500 €500 - €750 €750 - €1000 Over €1000 Estimated Delivery Time (From placing your order)
Gibraltar, Norway, Switzerland Standard €24.95 €29.95 €35.95 €49.95 €59.95 3 - 7 Working Days
  Priority €34.90 €39.90 €45.90 €59.90 €69.90 2 - 5 Working Days
Iceland, Serbia, Turkey Standard €39.95 €45.95 €49.95 €59.95 €99.95 4 - 10 Working Days
  Priority €49.90 €55.90 €59.90 €69.90 €109.90 3 - 8 Working Days

Rest of World

Minimum Order $175 (ex VAT)
Service Estimated Delivery Time (From placing your order)
Rest of World locations including Australia, Azores, Brazil, Canada, Canary Islands, China, French Guiana, French Polynesia, Guadeloupe, Israel, Japan, Madeira, Martinique, Mexico, New Zealand, Reunion, Singapore, Taiwan, United States Quoted - The cost of shipping to these locations is based on the size and weight of each order. To give you the most competitive price once you have placed your order a member of our customer service team will be in touch with an estimated shipping cost 4 - 10 Working Days
Freight Forwarder We can ship to any freight forwarder across the UK, Europe and Worldwide.  

EU Countries, Andorra and San Marino

Minimum Order €150 (ex VAT) Service Order Value up to €250 €250 - €500 €500 - €750 €750 - €1000 Over €1000 Estimated Delivery Time (From placing your order)
Austria, Balearics, Belgium, Corsica, Czech, Denmark, Estonia, Finland, France, Germany, Vatican City State, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Sicily, Slovakia, Slovenia, Spain, Sweden Standard €29.95 €39.95 €59.95 €79.95 €99.95 7 - 21 Working Days
Andorra, Bulgaria, Croatia, Greece, Liechtenstein, Romania, San Marino
Standard €45.95 €49.95 €69.95 €89.95 €109.95 7 - 21 Working Days
Cyprus, Malta Standard €55.95 €59.95 €79.95 €99.95 €119.95 7 - 21 Working Days

Key Delivery and Shipping Information

  • Orders are processed Monday to Friday (excluding Bank Holidays).
  • Priority orders are processed every week day at 11am . For our same day dispatch service orders must be placed before 11am and paid for at the time of ordering. Orders placed after 11am or on a weekend will be processed and sent the next working day.
  • Saturday delivery available to selected delivery locations. Orders need to be placed before 11am the Friday before the goods are required.
  • For additional delivery information including specific service, postcode and country information please visit our delivery timescale and special service page.
  • Pallet shipments are available.
  • If you have any special requirements for delivery please add a note to your order during checkout in the special delivery box.
  • For rest of world locations full commercial and customs paperwork is provided with each shipment but some local taxes or charges may be applicable depending on delivery locations.

Any tracking or delivery updates sent after the goods have been dispatched come directly from the courier delivering the goods. Within these communications there will be details on how to change or amend your delivery, but if you cannot find a way to amend something directly with the delivery courier then please contact our customer service team and we can get in contact with them on your behalf. Although we try our hardest we are only human and we believe the same is true of our shippers, so if you have any problems with your delivery please do not hesitate to contact us.

Delivery Partners

We work with multiple delivery partners worldwide so we can offer you the quickest and most competitive shipping price to your destination.

DPD
  • UK and European shipping partner.
  • Most of the UK is next day delivery from dispatch.
  • SMS and email notifcation and tracking throughout shipment journey with options to reschedule or change delivery specifications.
  • Local pickup points across the UK and Europe
  • For more information and online tracking visit www.dpd.com
TNT
  • Partnered with FedEx
  • Dedicated depots and drivers around the world
  • Fast online tracking at www.tnt.com
UPS
  • Over 110,000 dedicated vehicles to get your order to you faster
  • Dedicated depots and drivers with easy access pick up points worldwide
  • Friendly customer service and easy online tracking at www.ups.com
DHL Logo
  • One of the largest carriers delivering goods and documents worldwide to more than 220 countries and territories
  • Huge network of dedicated vehicles, depots and employees
  • Fast and easy online tracking at www.dhl.com

 

Copyright © 2000 - 2021 Puckator Limited, Lowman Works, East Taphouse, Liskeard, Cornwall, PL14 4NQ. Company Reg No: 3413131 - Company VAT No: 464963410