Delivery & Shipping
Welcome to the delivery and shipping information page for Puckator UK. Please scroll down and browse our delivery information. If you cannot find what you are looking for or have a question or query regarding shipping and delivery please contact our customer service team.
Shipping and Delivery made easy with Puckator UK
- Fast and competitive shipping is available to the UK, EC & Rest of the World locations.**
- Same day dispatch available Monday to Friday with our Priority service to selected locations.*
- Saturday & Sunday delivery is available to selected UK locations*
- By 10.30 am and By 12 pm options available to selected UK locations*
- Partnered with worldwide delivery couriers and shippers
- Quick, safe and secure payment options
- Courier partner tracking and delivery window updates are available.
*Same day dispatch, By 10.30 am/12pm or Saturday/Sunday delivery orders must be placed and paid for before 11 am.
**EU countries are serviced by our sister European websites and are fulfilled from our distribution centre in Poland. If you order on www.puckator.co.uk the goods are subject to higher delivery charges and slower delivery times from 7 - 21 days. If you order from our EU websites delivery times and shipping costs are cheaper.
The UK and Northern Ireland
|Minimum Order £75(ex VAT)
||Service||Order Value up to £100||Over £100||Estimated Delivery Time (From placing your order)|
|UK Mainland||Standard||£9.95||FREE||2 - 4 Working Days|
|Priority||£15.90||£5.95||1 - 2 Working Days|
|Northern Ireland, Highlands, Isle of Man and Channel Islands (Scottish Highland Postcodes - AB31-38, 41-45, 51-56, FK17-99, HS1-9, IV, KA27-28, KW1-17, PA20-88, PH15-50, ZE)||Standard||£12.95||FREE||2 - 5 Working Days|
|Priority||£18.90||£5.95||1 - 3 Working Days|
Need your order there sooner?
|By 10.30 am, By 12 pm, Saturday and Sunday Services||Service||Order Value up to £150||£150 - £250||£250 - £500|
|UK Mainland - Selected Locations Only. Find out more about these delivery options here.
||Next-Day By 12 pm||£25.90||£22.90||£15.95|
|Next-Day By 10.30 am||£34.90||£31.90||£24.95|
|Saturday By 12 pm
|Saturday By 10.30 am
Zone 1 (EC and Non-EU European Countries)
|Minimum Order €130 (ex VAT)||Service||Order Value up to €250||€250 - €500||€500 - €750||€750 - €1000||Over €1000||Estimated Delivery Time (From placing your order)|
|Gibraltar, Norway, Switzerland||Standard||€49.95||€54.95||€59.95||€75.95||€99.95||3 - 7 Working Days|
|Iceland, Serbia, Turkey||Standard||€89.95||€99.95||€109.95||€135.95||€199.95||4 - 10 Working Days|
Rest of World
|Minimum Order $175 (ex VAT)
||Service||Estimated Delivery Time (From placing your order)|
|Rest of World locations including Australia, Azores, Brazil, Canada, Canary Islands, China, French Guiana, French Polynesia, Guadeloupe, Israel, Japan, Madeira, Martinique, Mexico, New Zealand, Reunion, Singapore, Taiwan, United States||Quoted - The cost of shipping to these locations is based on the size and weight of each order. To give you the most competitive price once you have placed your order a member of our customer service team will be in touch with an estimated shipping cost||4 - 10 Working Days|
|Freight Forwarder||We can ship to any freight forwarder across the UK, Europe and Worldwide.|
EU Countries, Andorra and San Marino
|Minimum Order €150 (ex VAT)||Service||Order Value up to €250||€250 - €500||€500 - €750||€750 - €1000||Over €1000||Estimated Delivery Time (From placing your order)|
|Austria, Balearics, Belgium, Corsica, Czech, Denmark, Estonia, Finland, France, Germany, Vatican City State, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Sicily, Slovakia, Slovenia, Spain, Sweden||Standard||€59.95||€69.95||€89.95||€139.95||€159.95||14 - 31 Working Days|
|Andorra, Bulgaria, Croatia, Greece, Liechtenstein, Romania, San Marino
||Standard||€75.95||€79.95||€99.95||€149.95||€169.95||14 - 31 Working Days|
|Cyprus, Malta||Standard||€85.95||€99.95||€109.95||€159.95||€179.95||14 - 31 Working Days|
Key Delivery and Shipping Information
- Orders are processed Monday to Friday (excluding Bank Holidays).
- Priority orders are processed every week day at 11am . For our same day dispatch service orders must be placed before 11am and paid for at the time of ordering. Orders placed after 11am or on a weekend will be processed and sent the next working day.
- Saturday delivery available to selected delivery locations. Orders need to be placed before 11am the Friday before the goods are required.
- For additional delivery information including specific service, postcode and country information please visit our delivery timescale and special service page.
- Pallet shipments are available.
- If you have any special requirements for delivery please add a note to your order during checkout in the special delivery box.
- For rest of world locations full commercial and customs paperwork is provided with each shipment but some local taxes or charges may be applicable depending on delivery locations.
Any tracking or delivery updates sent after the goods have been dispatched come directly from the courier delivering the goods. Within these communications there will be details on how to change or amend your delivery, but if you cannot find a way to amend something directly with the delivery courier then please contact our customer service team and we can get in contact with them on your behalf. Although we try our hardest we are only human and we believe the same is true of our shippers, so if you have any problems with your delivery please do not hesitate to contact us.
We work with multiple delivery partners worldwide so we can offer you the quickest and most competitive shipping price to your destination.