When contacting us regarding a product or your order please have the product reference, your customer account number or order reference/invoice reference to hand. We have a large customer database and it can be difficult to find your details without a reference!
Before you contact our customer service team you might like to see our Frequently Asked Questions or our Placing an Order pages. These have helpful information with everything from ordering to damages.
Warehouse and Office Opening Hours - Monday to Friday 8.30am til 4pm Please note we are not open weekends or bank holidays.
For all product & order enquiries, order tracking, reporting breakages/shortages etc
Tel: 0800 011 6969
International Telephone: 44 (0) 1579 321550
Fax: 01579 321520
Head Office Address
Lowman Works, East Taphouse
Cornwall PL14 4NQ