FREE DELIVERY on orders over £100 SAME DAY PRIORITY DISPATCH order up to 11am CUSTOMER SERVICES available 8-5pm

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Resumption of Shipping to the EU 16/02/21 - Dear Customers, we have started to see an improvement in delivery times to the EU, as backlogs are being cleared and early issues resolved. Delivery to the UK and rest of world locations outside the EU are not affected by any delays.  With this in mind, we are resuming shipping to the EU again on all our European sites and invite you to place your orders from today. There are still delays, and we do still anticipate longer delivery times over the next few weeks, so please allow more time for your delivery to arrive. We will keep the site updated regularly, and will keep customers updated on current delivery times, at present deliveries to the EU are taking between 10 - 20 days. Thank you for your continued patience over this difficult time and remember, you will not be asked to pay any extra charges as a result of Brexit. Stay safe, all @ Puckator.

When contacting us regarding a product or your order please have the product reference, your customer account number or order reference/invoice reference to hand.  We have a large customer database and it can be difficult to find your details without a reference!

Before you contact our customer service team you might like to see our Frequently Asked Questions or our Placing an Order pages.  These have helpful information with everything from ordering to damages.

Warehouse and Office Opening Hours - Monday to Friday 8.30am til 4pm    Please note we are not open weekends or bank holidays.

For all product & order enquiries, order tracking, reporting breakages/shortages etc
Tel: 0800 011 6969
International Telephone: 44 (0) 1579 321550
Fax: 01579 321520

Head Office Address
Puckator Ltd
Lowman Works, East Taphouse
Cornwall PL14 4NQ
United Kingdom


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Copyright © 2000 - 2019 Puckator Limited, Lowman Works, East Taphouse, Liskeard, Cornwall, PL14 4NQ. Company Reg No: 3413131 - Company VAT No: 464963410